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15 year Limited Warranty

Reviews

They are amazing to work with and so quick! They communicated with me throughout the whole process amd the order only took a few weeks to complete and install.
Jen Carlin
Jen Carlin
01:52 27 Jul 21
Quality Job! Great product!
Shane Sutera
Shane Sutera
22:41 26 Jul 21
We had a great experience with Pet Door Products. They came to give us a quote quickly and were within the time frame of delivery for the door. Install was quick and simple and they did all the work including a cleaning at the end. It has been amazing for our dogs and we can’t imagine going back!
Summer Stephenson
Summer Stephenson
03:37 21 Jul 21
We love our pet door! Great price, easy install appointment and it looks great. Thank You!
Jeannine Lynch
Jeannine Lynch
21:35 02 Jul 21
I love my dog door. It is by far money well spent, not to mention the great customer service I received from my salesman to the installation. Thank you!
Alysa Bowling
Alysa Bowling
05:05 01 Jun 21
Awesome product! Looks so nice and professional, much better than normal insert !
gabriel hagerman
gabriel hagerman
04:09 01 Jun 21
I absolutely LOVE this product and their employees are so nice!
Haley Aszmann
Haley Aszmann
04:09 01 Jun 21
One of the best things we've purchased. period. Well worth the money spent.
angie cooper
angie cooper
00:30 01 Jun 21
The pet door was very good quality, delivered on time and installed quickly and painlessly. Everyone involved in the process was professional and easy to work with. Only note like most places right now is if you want a door order in advance because things take a little time to make so if you expect a new family member call a few weeks ahead of your new arrival.
A J
A J
23:48 20 May 21
Had a great time with Gabe Hagerman! Very informative and friendly employee!
Logan Knox
Logan Knox
02:40 20 May 21
It’s always been hit or miss with pet products especially big things like dog doors and I am very happy with choosing pet door products to get my dog door from. The customer service was awesome and very helpful. My salesman Gabe was super personable and made sure that everything was up to my standards before finalizing everything which I appreciated. I will definitely be purchasing from this company again.
jonathon grundy
jonathon grundy
23:52 19 May 21
I compared prices at other places and Pet Door Products beat out all QUALITY options in my area. I know the glass is top notch, not just from having experienced it for the last 5 months, but because i know where it is sourced from and know others with the same windows.Though i did have some complaints and worries, they resolved every single one in ways that i thought were more than fair. We've received many compliments on the new door (and it's a lot easier to open!) and have felt a difference in temperature to the attached room (in a good way).Finally, the pet door itself is definitely a step up. We originally had a pet door we bought off of Amazon and installed in our aluminum door at our old house, but that wasn't an option when we moved (The pet door inserts you can get for sliding doors are just gross and take away so much of your door width. Would have been an absolute last resort, thank goodness PDP had a better option..) What a difference the pet door makes, it's double layered and feels a lot more insulated (no more breeze when i put my hand by it), the magnets also keep the seal fairly well. Most importantly, Both our doggos and cat love it and use it ALL THE TIME and it is holding up extremely well. That said, i take comfort with their warranty program coupled with their amazing customer service.If you need a sliding glass door with a pet door, i can't think of a better option than PDP
Jamie Keifert
Jamie Keifert
19:13 17 May 21
We're very happy with our Pet Door Products doggie door! We considered the more traditional sliding door insert, but didn't like how much of the opening it occupied. Although the cost is considerably more than the inserts found at the local hardware store, the aesthetic and maintained usability are worth it, not to mention the convenience of being able to allow our pup to let himself in and out!
Brian Isle
Brian Isle
15:18 27 Apr 21
Great door. Great quality. Great service. Dogs love it.
Richard Sackett
Richard Sackett
19:21 30 Mar 21
Gabe was very efficient and booked me for a free bid very quickly! Just got my door put in last week and i love it!! Can’t say enough good things about this place.
Alicia Chatterley
Alicia Chatterley
22:59 28 Mar 21
I love our new dog door and more importantly my dogs love it. It was a simple install and only took about 15 minutes
William Heath
William Heath
21:20 19 Mar 21
The product is so cool!! Super love!! Thank you Pet Door Products!!
Lynzie Jackson
Lynzie Jackson
19:54 19 Mar 21
I was in the market for a pet door, my lab is getting older and I thought it might be time. I heard about Pet Door Products through a friend so I thought I would check them out. I can not express how happy I am with this company!! The customer service is AMAZING! The products is top of the line!! My sales Rep was AJ, and I will tell you what. when a sales rep cares so much about what they are selling, it totally gives you confidence in what you will be getting!! 10/10 recommend!!
Allorah Verucchi
Allorah Verucchi
19:51 19 Mar 21
Wonderful customer experience from the purchase to installation. Communication was clear during the whole process.The door itself is life changing. We used to have bugs crawl through the gap between our dog door and the sliding glass door. With the built in dog door in the glass, we have had zero issues with bugs. Not only that, but the flap is much more sturdy and durable than any other dog door we have used in the past.
Michael Moorehead
Michael Moorehead
19:39 16 Mar 21
Great product, easy install.
Jon Layne
Jon Layne
19:22 16 Mar 21
Great experience from start to finish. Door looks amazing.
Chris Chytraus
Chris Chytraus
21:30 15 Mar 21
Amazing experience. Customer service top notch! The quality is outstanding. Highly recommended!
Malcolm Benton
Malcolm Benton
23:16 11 Mar 21
Great product, great people, great service! It was a smooth and simple process - I’d recommend this company to all pet owners looking to upgrade.
Alexander Khan
Alexander Khan
00:57 11 Mar 21
Highly recommend getting this dog door! My husband and I went with the XL dog door. We have two dogs, one that is 100lbs and the other 12lbs. They’re both able to use door with no issues, and we no longer have to worry about any mishaps. We spoke to Aj and he was able to get us the best price after we had called a few other companies. Great customer service, and all around great experience!
Alexus Dredge
Alexus Dredge
01:43 10 Mar 21
Wonderful experience! AJ did a great job educating me about the products. Highly recommend!
Chloe Carling
Chloe Carling
01:27 10 Mar 21
Awesome product and awesome service!
Patrick Law
Patrick Law
23:48 09 Mar 21
Super awesome product, great quality, reps were very helpful and responsive. Very pleasant experience I had with them and would recommend them to anyone.
Donovan Malmrose
Donovan Malmrose
21:25 09 Mar 21
The process was really easy especially for such a good price! AJ was knowledgable and easy to work with.
Alec Febo
Alec Febo
21:03 09 Mar 21
I love my new dog door, Pet Door Products did a great job with the look. It’s clean, and has plenty of room for my dogs. Had no idea this style was available!
Robert Stiles
Robert Stiles
20:51 09 Mar 21
I have been searching for good information about pet doors for a long time but everyone that I contacted either seemed disinterested in my business or didn't have the answers to the questions I had. That all changed today! When I called pet door products I was at my wits end but A.J. Jones was the breath of fresh air I needed. He was informative, straight forward, took time to listen to my needs and then followed through with contacting me back with more details. Would recommend 10/10 to anybody that has pet door needs. Thanks A.J., much appreciated!
Donnie Beck
Donnie Beck
20:47 09 Mar 21
Shockingly good quality. I’m so happy I went with them. I’m in California and it was real easy getting it sent directly to me. I’m a fan.
Keeyon Ebrahimi
Keeyon Ebrahimi
20:33 09 Mar 21
I am so happy with my pet door! It works great and is super high quality. The installers were very nice and professional! I will always use these guys when I need a pet door.
Alex Swenson
Alex Swenson
00:49 09 Mar 21
This is the best dog door I’ve seen on the market. What is the best way to cater to my dogs needs. I am very happy with this product.
Tim Jones
Tim Jones
05:35 06 Mar 21
Pet Door Products was very easy to work with. Our new dog door is great. We used to have the insert that took away half of the door opening. With the glass door insert we are able to use the entire door again. We had the product shipped. It was package very well and arrived quickly. Customer support helped when I had questions. It was easy to install the door myself after watching the videos on their website. I would highly recommend the company and their product.
James Barr
James Barr
01:40 06 Mar 21
Great product. We love the ease of install, and having the flexibility to add a dog door into our home without much modifications.
Tyler Brown
Tyler Brown
00:35 06 Mar 21
We had such a great experience with PetDoor Products! They had a product representative, AJ, come out quickly after my initial phone call and answer all my questions. Their product is great and was delivered and installed ahead of the time they anticipated it coming in!!I would highly recommend them! We had at first looked at getting a sliding door for our dog at Lowe’s but I’m so glad I found PetDoor. They were less expensive and had a better product!
Aubrey Arvidson
Aubrey Arvidson
23:50 04 Mar 21
I can’t say enough how much we love our doggie door. From the first contact with customer service we were treated so well. All our questions were answered promptly. Quality is a 10. I would highly recommend this company. Yes my three golden retrievers love the door.
Kim Karnofski
Kim Karnofski
23:26 04 Mar 21
I love my new dog door! My last one, the insert kind, was very drafty and let a ton of cold wintery air in. My newly installed door seals great and I love the full opening area I get now!
Luke Mann
Luke Mann
22:46 04 Mar 21
Definitely worth the money! The doggie door works great and looks amazing. It is much more energy efficient than the aluminum sliding door insert we were using. The dogs needed a little coaxing to get used to the new door because it seals tighter and requires a little more energy to open, but they both got the hang of it very quickly. (It's not hard to open, they're just small dogs.)
Shawn C
Shawn C
21:02 04 Mar 21
Great service and quick turn-around on doggy door install into sliding glass door to backyard. Worked with me to size correctly for growing puppy who is now able to freely use the backyard!
Scott Michaelis
Scott Michaelis
20:18 04 Mar 21
I’ve been using my Petdoor for a month now. Works get, easy to install, and is sealed up so well I don’t feel any cold air.
Zachary Kunz
Zachary Kunz
14:18 05 Jan 21
Pet Door Products was a great group to work with. I would go to them again.
Charles Ashcraft
Charles Ashcraft
15:42 09 Dec 20
Staff was helpful and friendly, and the door seems to be very well made.
Ryan Van Fleet
Ryan Van Fleet
23:10 27 Oct 20
Fast, professional, clean install. My dog loves the new door!
Tanner J.M. Bowman
Tanner J.M. Bowman
19:31 21 Oct 20
Fast, friendly, knowledgeable, great product. Everything you want from a business. Thanks guys,I love my new sliding glass dog door!
Mark Gremillion
Mark Gremillion
21:14 19 Oct 20
They did a fabulous job and the door looks awesome and works fabulously. I'm surprised at how well it keeps the cold air out. Highly recommend if you want a dog door built into the glass of your patio door.
Michelle Dumas
Michelle Dumas
19:10 19 Oct 20
I have a 14 1/2 year old lab/german shepherd mix and he is able to use this door with ease. They were great to work with. Great customer service. I would definitely recommend this product.
Jaeden Pickens
Jaeden Pickens
15:23 19 Oct 20
Taking my glass out was a pain. Apparently Anderson didn't want my door disassembled. Your glass fit perfectly. Excellent job. Thanks again.
Curtis Zankiewicz
Curtis Zankiewicz
03:41 10 Oct 20
Very responsive and they did quick, good work. It did take a bit longer to get the glass installed but that was due to all the crazy fires in Oregon. But they let me know that there was going to be delays and were great over at communication.The door itself is great and looks to be very sturdy. My cats have already figured out how to use it.
Kiara Berlin
Kiara Berlin
19:21 06 Oct 20
Had a great experience with this door company! If you are looking for cheap this is not the product for you. You would be better off with those flimsy pre-made panels from amazon that take up half of the doorway. This is a great solution if you want to keep the door size but still have a pet door. The door was custom made to my measurements and it fit perfectly. The videos on their website were easy to follow. I ended up not even taking the door off the track to install! Worked with AJ he was very responsive and answered all my questions. Only complaints were cost ($900 with shipping for an 8ft door) and the amount of time to get the completed product (4-6 weeks) for me it was totally worth it!
Joseph Elmer
Joseph Elmer
01:25 18 Sep 20
Pet door products is awesome! I love my dog door and so do my dogs. Text them for a quote and an awesome guy named Skyler helped me out. They came out looked at the door and finalized a price for me. They quickly had it made and it was installed in no time. The gentlemen that came to install it were very professional and very nice. Had a little issue about a month later, AJ and his warranty team were quick to get it fixed. They have been awesome!!!!
Jamin Van Sickle
Jamin Van Sickle
17:09 17 Sep 20
Was prompted, on time, and very professional. Door is just as advertised and my dogs love it.
Kristine Gracey
Kristine Gracey
02:07 19 Aug 20
If you are shopping for this kind of item, you can’t do any better than going with AJ and Pet Door Products.Take the time to correctly measure your present glass, give the details to AJ, pay the bill and about 3 weeks later your door will arrive.The door is awesome but even better is having full use of the sliding glass door where the old panel dog-door was. No more squeezing through a 9inch slot to get to the patio.Not too many places make these doors and AJ was the best price of the ones I considered doing business with. Make sure you compare apples to apples to understand whose price is really the best.Good luck with your shopping.Dave
Dave Bristow
Dave Bristow
02:41 10 Jun 20
Pet Door Products is really great. Skylar was great to work with and answered all our questions before we placed our order and spent a great amount of time when he came to do the finally measurements to make sure any other questions we had were answered. We really love the new slider/dog door. Our installer, Jose, was great as well. Very professional and even cleaned our existing door after install. Great communication with everyone that we worked with. Ordered and delivered in the time we were told. We have already recommended them to friends. Thank you all!
michelle briggs
michelle briggs
16:32 08 Jun 20
Just got their doggy door and it’s the best thing I have bought. The money was well worth it the door is built good and keeps all wind or air out and the dogs love it. I have an older lab who has trouble moving around and she is able to get in and out of the door with no issues. The door is so well done and the service was awesome very nice people and Skyler was very knowledgeable and respectful. I would give 10 stars if I could and recommend 100%!!
Pam Carter
Pam Carter
16:35 03 Jun 20
Skylar and his team mate very knowledgeable and helpful with all of my questions. We have two large dogs who really needed a dog door installed in our sliding glass door. They did an excellent job. We’re really happy with it. We definitely feel we made the right choice choosing this company. They were very professional, fast, and efficient, along with great customer service! We would highly recommend them to anyone needing a dog door put in!
Leroy anddaisy
Leroy anddaisy
22:50 15 May 20
They showed up when they said they would, install was quick and NO mess! They made sure my door locked and asked If I had any questions before they left. The door looks great!
DeAnna Hendrickson
DeAnna Hendrickson
15:39 04 Apr 20
Very professional. I have two dogs that are constantly scratching at the door. We previously lived in San Francisco and had a bad experience with a flimsy dog door. I was impressed that they made the door into the glass. It’s very sturdy and doesn’t seem to let a lot of cold air in. Would recommend to anyone.
Kelly Brinkerhoff
Kelly Brinkerhoff
04:39 03 Apr 20
From the first call I made, Pet door products went above and beyond all expectations. The customer service received during purchase, production, shipping and my installation was incredible. Skyler led the process.The product arrived and I installed it the same day.It fit perfect.Our dogs started using it by the next afternoon.My family and our dogs love the product.
Daniel Morsk
Daniel Morsk
18:14 26 Mar 20
More pricey than some other options but we went for it - and glad that we did. After several months (and getting through winter) we just love that our golden retriever can easily come and go as she pleases, while the sliding door stays firmly SHUT - none of this 1/2 open business. The product is solid, the installation we paid for was solid and bottom line it’s hard to imagine not having it. Only complaint was a two week delay on delivery - had to press for updates. But all good - we’d recommend this option hands down.
Jon Watkins
Jon Watkins
15:38 13 Mar 20
I was so impressed! Their cost was competitive. Skyler was able to come to our home the same day I called. Which was so important for me, because I hate to wait.He was super friendly, and even rushed our order so we could get it a week early.Installation took about 20 minutes and the installation guy was professional.The doggie door flap, and the quality of the material seems top-notch. The 10-year warranty eases my mind on that part as well.Now my dog can sun bathe on our porch to his little hearts content.
Bethany Faden
Bethany Faden
23:05 27 Feb 20
AJ was great. When we called for a quote he showed up quickly and on time. He was knowledgeable and gave us great info on helping pick the right door. The quality of the door is great! It has made our life much easier and given our dogs the freedom they needed. Only giving 4 stars cause it took two weeks longer to install than was quoted. Otherwise it was a fantastic experience. We love it. Game changer.
Nate Barkdull
Nate Barkdull
18:17 30 Jan 20
I ordered a custom dog door and Pet Door Products had the best price by far! The door has worked great and it seems very sturdy and able to last constant use from our three dogs. They also warranty the door so if anything ever breaks it's covered. What more could you ask for? I am very satisfied!
Derick Turner
Derick Turner
21:51 29 Jan 20
We decided to install a dog door in our existing sliding glass door for our new puppy, and I love it. At first I considered getting just an insert door like you could find for sale at Petsmart for less (where you just insert it between your door frame and your regular sliding door), but decided to spend the extra and have the glass actually replaced with new glass and a built in door). This is so much nicer. It's worth the $$ if you are able. My in laws have just an insert on their door, and it's so flimsy in comparison, and shortens the opening of their door so much that it's hard to fit through while carrying anything. Finally having a door installed after the first couple months of constantly letting my dog in and out has been SO MUCH NICER, and he loves the freedom to come and go. The door looks great, the service was great, and the price was very competitive. I'm very glad I got the new pet door installed. We will use it for many, many years.
Abby Hansen
Abby Hansen
16:48 13 Nov 19
Fast and efficient install! They had the old out and new in, in no time at all. And they disposed of the old! Very professional and great customer service. Would definitely recommend, and will be using them for any future products.
TyLene Puro
TyLene Puro
20:06 12 Nov 19
I worked with AJ on my pet door. I was impressed with his prompt replies and thorough attention to detail. My dog has the freedom he needs and I have peace of mind with the quality and craftsmanship of the product! More than happy! I love that it functions like a normal door. So nice, safe and convenient!
Elaine Mabey
Elaine Mabey
18:36 12 Nov 19
Great service installing my door. The door seems to be excellent quality and pet door is very well insulated. Dog loves the door and is in and out all day. Service from salesmen AJ was excellent. He will take care of you and get everything right
Gary & Cindy West
Gary & Cindy West
19:58 08 Nov 19
They were just great. The installers were on time and did a great job. Everything was cleaned up after they were done. We just love the new pet door!!
Nadine Oliver
Nadine Oliver
19:50 08 Sep 19
Excellent customer service by AJ. Friendly and professional staff with efficient and quality installation. Well done!
Stacy Forbes
Stacy Forbes
17:02 28 Aug 19
I love this door, so do my dogs! They love having the freedom to go outside and come inside when they want.
Jennifer Peterson
Jennifer Peterson
19:40 27 Aug 19
Very responsive and polite through the whole process. Did not feel pressured into making a quick purchase, allowed me time to do research and compare costs/options. The product is wonderful, no issues with quality but I've only had it for about a month. Will update if needed.
Trevor Tonks
Trevor Tonks
19:19 27 Aug 19
I was recommended this company by a friend who had a pet door installed and I am glad I was. The consultation and measuring appointment was a breeze. The gentleman who came out was friendly and answered all of our questions. I felt the price was fair. The Turnaround time was fair. The installation was great. It took about 30 min to install the door. The two gentlemen who came to install were friendly and did a great job. It works great. Our dogs and cat use it all of the time to go out back. I am happy with the purchase.
Tom Hughes
Tom Hughes
19:00 27 Aug 19
We purchased a pet door from advanced window products . We absolutely love the door and the pet door part is great! Everyone was helpful in doing their part to coordinate and get the door installed . The installers were very professional & friendly . I would recommend Advance window products
T Jones
T Jones
17:25 22 Jul 19
I only have good things to say. The salesman that came to my house was polite and informative. I never felt pressured to make the purchase. The installer were quick and efficient and the door itself is excellent. Highly recommend!
Anthony Nichols
Anthony Nichols
04:37 30 May 19
This service and product literally changed my life. The communication was unbelievable and personalized and the product quality is exquisite. My dogs are both need and have anxiety and the ability to go in and out on their own has helped them so much. Thank you for the amazing product and business
Chris Carter
Chris Carter
04:42 20 May 19
Pet Door was awesome to work with! We purchased the insert from out of state and they coordinated working with a local company to get it installed. The whole process went smoothly and I would do it again, if ever needed. 5 stars for this company! Thank you Pet Door Products!
WK Dudley
WK Dudley
00:03 09 May 19
Pet Door Products and Advanced Windows were super great to work with. AJ gave me a great, competitive quote and was prompt with my texts and questions. Brad and Jake installed the french doors and window panel, they were on time, worked hard and efficiently and got it done way quicker than expected. Brad was super awesome and knowledgeable and answered all my questions. There was a bit of a mixup with my hardware when my door was manufactured, but bringing it up to them wasn't a problem and they got the hardware I initially wanted on order and en route for the swap out. Would definitely recommend, and I will do business with them again for my window needs.
Hayden Henderson
Hayden Henderson
19:39 03 May 19
This was well worth the money I spent and my dog loves the freedom of coming and going when she wants
Tony Carlsen
Tony Carlsen
18:20 28 Mar 19
They did such an amazing job with out door! We got out door at the beginning of March. It doesn’t let any cold air in, and the dogs love it! AJ was especially easy to work with, and was so responsive! I would recommend this doot to any dog owner!
Nicholas Cash
Nicholas Cash
16:38 27 Mar 19
AJ and his guys were great. Very courteous and very professional. Our pet door fits great and our dog loves it. It's so nice not having to get up to let him in and out. I'm pretty sure he loves the freedom of go in ng in and out on his own. 🙂 Thank you Pet Door Products.
Marc Damron
Marc Damron
02:20 24 Mar 19