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Reviews

Patrick was awesome! He was super helpful and detailed with the whole process.
Kaylie Shaw
Kaylie Shaw
22:31 31 May 24
Great product and great experience through the whole process! Patrick really helped us find the right fit for our dog.
Levi Peterson
Levi Peterson
17:17 31 May 24
We had a great experience working with Patrick. He gave us a fair quote and the install was quick. Our dog Charlie loves being able to come in and out as he needs. When I get a bigger house with more doors I’ll be sure to reach back out to Pat and the Pet Door team.
Scott Eliot
Scott Eliot
16:05 31 May 24
We love our pet door. It’s a clean and professional look. Highly recommend.
Mandi Jones
Mandi Jones
15:53 26 May 24
Pet Door Products have been wonderful to work with. They are quick and reliable! I was a bit worried about my VERY LARGE lab fitting through the door but it’s perfect and both of my dogs picked up on it so quickly. I also love that the magnet that keeps the flap closed is strong enough to stay closed during wind storms. Can’t say enough about this product and how much my dogs and my family are enjoying this.
Angela Sachs
Angela Sachs
18:09 24 May 24
Excellent service, great install and very high quality product. Very impressed with the durability and structure of the product. Would recommend to family and friends.
Stacy Basham
Stacy Basham
23:10 29 Apr 24
Great experience overall with Pet Door Products. They came out quickly to get me a quote, and once the glass was in stock they came out promptly to install it. The end result is beautiful, my dog loves the ability to go out on his own and I love that I can lock my sliding door again!
Adam Lay
Adam Lay
22:48 29 Apr 24
We’ve been needing a dog door for awhile. Pet Door products made getting a door super easy. Everyone was so nice. The install was fast and the door arrived before expected. We tried another company before Pet Door Products and we did not have a good experience. Nobody followed up and they didn’t come back when they were suppose to. But Pet door products was the exact opposite. Fast, friendly, professional and a great product. My dog is enjoying the door and I am glad I don’t have to get up anymore to let her out. Win win for all!Holly Smith
Holly Smith
Holly Smith
20:54 29 Apr 24
Pat was great to work with and explained how everything would get installed. Pricing was extremely fair and the install only took about 35 min. 10/10 recommend if you’re on the fence about getting one.
Reilly Kelly-bloxham
Reilly Kelly-bloxham
20:18 29 Apr 24
So far I've been very happy with my experience. I called Pet Door Products and in less than 24 hours had an appointment and meeting with their Representative Patrick. The process has been quick and easy and very informative I would highly recommend the company.
Charisse Olsen
Charisse Olsen
18:02 26 Apr 24
Great service from Patrick. Quick responses great customer service
Nick Birdzell
Nick Birdzell
02:05 25 Apr 24
Quick and simple, I recommend! My dogs figured it out quick. It’s been so nice to have, especially during bad weather when I’m not home, knowing the dogs can come in and out as they need.
Kaelin Griffiths
Kaelin Griffiths
19:51 28 Mar 24
We love it. Much better than cutting a hole in the side of my home. It looks great, fits perfectly and is great quality.
Kody Mayo
Kody Mayo
17:42 28 Mar 24
Got a door installed a few months ago and it was a breeze! Patrick is such a great guy and met all my dog door needs!
Dylan Harding
Dylan Harding
15:19 28 Mar 24
Patrick and his team were always on time and professional. They did an excellent job with top quality materials for about half the price of the other quote I got. Highly recommended!
Tom Caswell
Tom Caswell
15:18 28 Mar 24
Very professional and timing is great, would recommend to anyone, awesome service so far
Cole Huntley
Cole Huntley
18:48 21 Mar 24
I called to see if someone could come by within a week and tell me my options for a pet door. I was so lucky! I called and the sale/service tech was there within 30 minutes. I got a quote within five minutes. It was a little more than I was expecting, he Done owever, the window door package looks like very high-quality and it’s a lifetime guarantee.!I will review again once installed.
Charlie Hendrickson
Charlie Hendrickson
18:17 21 Mar 24
I had a great experience with this company. Needed a pet door for my new puppy but didn’t want to have to cut into my stucco home. Patrick was professional, prompt and very experienced. Explained the process of adding a pet door to my existing sliding glass door. When door was delivered, installer replaced the current glass with pet door sliding glass door mounted in existing framework. Process was quick and the door looks great! Now I just have to teach my puppy how to use it!I highly recommend this company if you need a pet door and have a slider. Thanks Patrick!
Suzanne Sanders
Suzanne Sanders
21:11 27 Feb 24
Wonderful experience! Great people full circle in office the measurement time as well the installers all pretty darn happy people. A follow-up phone call when the initial appointment was made, as well as any other questions that I needed to have answered they answer their phones HUGE In today’s society Truly top-tier professionals!!Michael& Zen Sister kittys.
Michael Avondet
Michael Avondet
23:39 22 Feb 24
Absolutely the best dog door on the market. It looks great, withstands cold weather and functions flawlessly. The XL door works for my sheepdog, frenchie & cat.
Matthew Oehler
Matthew Oehler
20:18 04 Feb 24
HIGHLY RECOMMENDED! With our newborn son it was difficult to open and close the backyard door multiple times a day, tried some options from Amazon and Homedepot but failed, finally Patrick came to the rescue! They did a super professional clean work with quality, our dog is now independent and super happy! Learnt to use the pet door in mere 15 minutes. Thank you guys! It's worth every single penny.
Hiren Shah
Hiren Shah
20:50 31 Jan 24
Just installed and the guys were professional, quick and did a wonderful job. Patrick the sales guy was very knowledgeable and helped us pick the correct product for the size of our dogs. The new pet doors look great and we able to take down the useless and ugly hanging screen we had up prior. We are very happy to have made the switch
Pat McVey
Pat McVey
18:02 26 Jan 24
Patrick was amazing! Extremely professional and personable!
Taya Jones
Taya Jones
03:56 23 Jan 24
These guys are awesome. They stand by their work they get in and out quickly and the pet door is amazing.
We love our pet door glass insert! We previously had a removable sliding door insert but it made the usable space of the door super small. It was pricey but a premium product well worth it!
Nic Goldsberry
Nic Goldsberry
20:25 22 Jan 24
I was in the market for a pet door, my lab is getting older and I thought it might be time. I heard about Pet Door Products through a friend so I thought I would check them out. I can not express how happy I am with this company!! The customer service is AMAZING! The products is top of the line!! My sales Rep was patrick and I will tell you what. when a sales rep cares so much about what they are selling, it totally gives you confidence in what you will be getting!! 10/10 recommend!!
Allorah Verucchi
Allorah Verucchi
23:23 19 Jan 24
I absolutely LOVE the custom dog door that Pet Door Products and my sales rep Patrick Runco helped me with!! I wish I would have put this pet door in sooner! Me, my husband, teenagers and of course my sweet pup are appreciating the convenience of having a dog door. Our home has custom sized triple doors leading to the back patio. Originally I didn’t think a dog door was an option but Pet Door Products and Patrick walked us through all the options and delivered the perfect product! It took about a week and lots of treats for my 4 year old (small 9lb) Cavalier to figure out how to use the door but once she did it’s been AMAZING! My dog wants to go in and out 15+ times a day to lay in the sun, sniff around and of course do her business. I don’t feel bad anymore leaving her home while at work, now she can go outside as she pleases. I owned a wild, wonderful giant golden lab for 13 years who never had a pet door and now after installing one in my home I wish Bailey our lab would have had the same freedom our current dog has with the pet door. 10/10 impressed with the finished product from Pet Door Products and our sales rep Patrick Runco.*I still need to paint the trim so don’t judge my photo lol!
Annie Albrecht
Annie Albrecht
05:43 30 Dec 23
All I can say is WOW! I bought my pet door a fews months ago and it’s definitely a lifesaver for my pets. I was worried at first but Patrick was very informative about their products and found one that best suited me. He’s a true professional that takes his time to make it right!
Emilio Cruz
Emilio Cruz
19:59 28 Dec 23
Great experience!! Bought a pet door for my golden retriever. Had a great experience with Patrick.. so helpful during this process and I would recommend their service to anyone who wants a genuine and proper service! Thank you Patrick!
Broc Moltz
Broc Moltz
23:10 27 Dec 23
10/10 would highly recommend!We had a huge time crunch for this project. Patrick was friendly and informed us of the process, the different kinds of available dog doors and the pricing (including all potential ‘hiccup’ costs, so we weren’t surprised by any extra charges). He was quick to get our contract sent over and on their installation schedule.The installer Ryan was communicative, efficient and the install itself looks seamless.If you’re looking for a dog door without any hassle, Pet Door products is the company to go with.Thanks you guys!
Jamie Hulon
Jamie Hulon
22:08 27 Dec 23
We had a new sliding patio door with a doggie door installed 5 days ago. I wish I'd done this sooner. The installers were on time and very respectful of the fact I was working during the install. The old door was out and the new door was in within 2.5 hours. They left the area clean and showed me how to use it even though they probably didn't need to take that extra step. It was a nice touch. In fact, from the time I called to get a quote to getting the finished product, the entire process/team has been very good to work with. Glad we did it.
Sandy K
Sandy K
19:20 26 Dec 23
Superb customer service - really, they went above and beyond. The sliding door insert is the best dog/cat door solution on the market. It's as air tight as it can get, aesthetically pleasing, you don't cut into the door opening like you do with one of those cheap full height panels you get elsewhere, you can get double pane glass, you can match the existing low e coating, and you can replace just the flap itself if you ever need to. Absolutely worth it.
John Allen
John Allen
17:52 09 Dec 23
Im a contractor who needed a custom window I called multiple window shops and either didnt get a call back or they didn't want to do a custom window. I talked to Patrick Runco and he was awsome answering my calls worked on doing custom window and he came through for me. Window is now installed and complete thanks to Patrick going over and beyond. Definitely recommend this company and there team. Thanks
Jimmy Espinoza
Jimmy Espinoza
20:55 24 Nov 23
Purchased a door a few months back, Patrick walked us through the process from start to finish and made it very convenient and effortless! We’ll be referring friends and family!
Shane Street
Shane Street
04:20 23 Nov 23
We love the door!The salesperson was very informative.The installer did a great job putting it in but the finish work he did was not good. The caulking was rough and bumpy and looked bad.I asked him to work on it and he did his best but he’s just not a good caulker. We ended up working on the caulking on the inside ourselves to make it look better.Everything else about the door is awesome.
M Casselman
M Casselman
23:54 21 Nov 23
Have had our doggy door for a week. So far so good. Install was easy. Dog seems to be loving it.
Beth Nelson
Beth Nelson
22:10 20 Nov 23
We are very pleased with the door and the install! From the beginning, everything was a smooth process. Very professional, great customer service, and overall just a good experience. 10/10 would recommend. Thanks Patrick for all your help!
Randi jo
Randi jo
23:25 09 Nov 23
This company is amazing and treats their customers like friends! Patrick is super knowledgeable and was so helpful. Highly recommend.
Lisa Taylor-nielsen
Lisa Taylor-nielsen
17:47 30 Oct 23
Pet Door Products, and Patrick who got us all set up, were amazing! Our dogs love their new doggy door that’s built right in to the new sliding glass door! One of the best additions we’ve made to our home! Very professional company and staff, and the door itself is built well. Thanks Pet Door Products!
Cinaman E Azarcon
Cinaman E Azarcon
20:44 28 Oct 23
The service and communication was great. Seemed a but pricey but other companies that do the same thing cost just as much, if not more. We are very happy with the dog door and so is our dog!
Brooke Densley
Brooke Densley
02:38 25 Oct 23
Love having the sliding glass dog door for our 3 dogs! Patrick has been awesome to work with and very flexible and willing to answer all my questions. The install was quick and easy. I highly recommend Pet Door Products if you are wanting a dog door door installed. It’s so much better than a insert for your sliding glass door!
Jen McPhie
Jen McPhie
23:45 24 Oct 23
I had a great experience concerning the with sliding glass patio door with a pet door installed in it. Patrick Runco came to my home in a timely manner with a smile on his face and a great attitude. Hes funny and very personable. He explained the whole procedure as well as answered any questions I had. I definitely would recommend him and Pet Door Products
Diane Smith
Diane Smith
18:35 20 Oct 23
Great product! Salesman was great to work with and installation was quick and looks great. Our puppy has already learned to use it and it has saved us a ton of stress in the house training journey. Highly recommend Pet Door Products
Layne Cahoon
Layne Cahoon
00:10 28 Sep 23
Great product, great company. Patrick did a great job quoting, explaining the process and product to me. Two thumbs up!!!
Brett Hodson
Brett Hodson
23:39 25 Sep 23
The group at Petdoor products has been nothing but fantastic. I purchased a sliding glass insert for my townhome since I cant modify the exterior. The high performance glass has also allowed me to pull the blinds to the side and enjoy the sunlight from a south facing door without the heat blasting the room. The install was extremely fast and well done. They are very communicative throughout the process.
Richard Rubel
Richard Rubel
02:42 31 Aug 23
Patrick was great to work with and the whole process was so easy! From start to finish it only took a couple months. The new door looks amazing! I would highly recommend Patrick and this company to anyone!
T Harris
T Harris
14:27 30 Aug 23
We love our new in glass sliding door pet door!Everyone we worked with were friendly and answered any questions we had. The hardest part was waiting for the install but now that it is in we have access to the sliding door again! Much better than having one of the cheap inserts that uses half of the doorway opening.
Paula Eliason
Paula Eliason
21:21 28 Aug 23
Great experience start to finish, very easy and price was better than expected for the high level of service.
Corey Wooley
Corey Wooley
20:39 28 Aug 23
Patrick was great to work with! The installer (I’m sorry but I didn’t get his name) was very polite and super efficient. Life is so much easier with the new pet door, my dogs love it!
Kynsie Kiggins
Kynsie Kiggins
20:50 11 Aug 23
I love my French doors with dog door built in! The salesman, Patrick, along with the office staff, schedulers, and installers were all knowledgeable, helpful, and professional. I would highly recommend!
Stephanie Wimmer
Stephanie Wimmer
17:07 11 Aug 23
We are obsessed with our pet door! Patrick was great to work with and everything was flawless from start to finish!
Tara Petersen
Tara Petersen
22:47 15 Jun 23
The process was quick and easy. And our dogs love the outcome!
Shayley Williams
Shayley Williams
16:26 19 May 23
Presentation was great, he showed up on time and didn’t take up an unnecessary amount of time. Install was also quick and efficient. Door works great! I wasn’t sure how my dogs would catch on to it, but within a week things are great. Would absolutely recommend, quality is as expected, and would get again if/when we move
Kyle Celauro
Kyle Celauro
22:24 18 May 23
Quick installation and an awesome product, so happy to have full use of my sliding door again!
Tanner Foote
Tanner Foote
02:38 21 Apr 23
Thank you Pet Door Products for making mine and my families lives so much easier with pets. The convenience of having our families pets let themselves out without us having to let them out constantly has put so much time back into our hands. There has been close to no accidents from our dog since installing our pet door. Our dog can let himself out throughout the day when we are at work, which means not coming home to big potty messes like past times. I would highly recommend getting a pet door product installed in your home for peace of mind, and the for betterment for your pets. Our dog is happier then ever I believe because he has the ability to roam outside and sun bath (his favorite) when he desires and above all to go to the bathroom right when he needs to. Our lives are so much happier and healthier now. I also have to say that from the beginning to the end of our experience with Pet Door Products we were listened to, we were cared for, we were treated with professionalism, patience, kindness and above all more peace within our home since making the choice to have our pet door installed. Thank you for an amazing experience we will highly be recommending all of our friends and families to your company! Top of the line customer service. You guys are the best there is!!!
Cassandra Ortega
Cassandra Ortega
16:18 19 Apr 23
We love, love, love our dog door. Our dogs picked up on it right away. It has been so nice to allow them to go in and out without having to get up all the time to let them out. I also like how we can close it down when we have people working in the yard, etc. and don’t want the dogs to go out. Service was great and the installers were professional, skillful and did an amazing job installing not one but two doors for us. I can’t say enough good things about this company and the people that helped us. I highly recommend Pet Door Products and their dog door!
Carolyn Marsh
Carolyn Marsh
21:33 18 Apr 23
Most people won’t see the original review, which is just fine. This one is far more important. I believe how someone responds to a mistake says far more about them than just day to day transactions do. In this case, I’m happy to share the story. Some details are irrelevant, but a mistake happened on a Friday afternoon that affected us. I posted a review during the weekend but the replay came Monday morning, and that’s fair, which is one reason I’m adjusting my rating. Pet Door Products were very apologetic and owned the mistake, not once was blame placed where it shouldn’t. They owned it, and then fixed it. Our installation happened later the same day, for which I’m grateful. The result is incredible, with exceptional quality. I don’t need a discount, I don’t need free stuff, I wanted communication and a solution. In the end, I received both in a timely manner and I’m thrilled with the result. Thank you for everything, specifically Alyshae. Would recommend working with this company.
Justin Metcalf
Justin Metcalf
00:34 18 Apr 23
Thank you PATRICK RUNCO for assisting me in the right pet door! Not only would I need the right door for my pet but the correct one for my sliding glass! Thank you.
Savant Studio
Savant Studio
23:06 11 Apr 23
I purchased a sliding door insert from Home Depot for my dog and hated it because I basically couldn’t use the door for myself. The pet door slider gave me the ability to use the door again and I love it. Friendly service and it was installed earlier than the 6 weeks I was quoted at.
Jason Shay
Jason Shay
21:02 11 Apr 23
Ordered the door and had it installed within a month! I have a large 160lbs dog who fits fine in their XL dog door. He was timid at first, but has started warming up to the door! No air leakage, not crazy loud, and overall I am glad I invested. It is a bit spendy, but worth it.
T'naiha Ellis
T'naiha Ellis
01:49 01 Mar 23
i didn't buy a door but i don't think i need to, just look at that thing! it glows in the light when a dog passes through! i would HIGHLY recommend this product. you all should invest in this doggy door and make you pooch happy!
TRIPP BROCKWAY
TRIPP BROCKWAY
16:12 14 Dec 22
Great service with fast installation
L Kearsley
L Kearsley
21:05 01 Dec 22
We had them install a doggie door in our sliding glass door and it looks great. The service was amazing. My puppies are unsure about the new door yet the are smart and will figure it out.Thanks for taking care of us
Launie Wilson
Launie Wilson
05:29 17 Nov 22
Awesome product! From the bid up until the install everything went well and I highly recommend.
Kylee Adam
Kylee Adam
14:23 31 Oct 22
Super friendly fast and did a great job. Highly recommend
Jason MacDonald
Jason MacDonald
00:23 29 Oct 22
We are so happy with the new pet door in our sliding glass door. Now the kitty can go in and out without a hassle or worry about the utility bills. Gabe and the installers were a pleasure to work with. I highly recommend them!
Robyn Hansen
Robyn Hansen
23:21 25 Oct 22
Gabe and the whole staff were amazing to work with. Love our new door and the doggies love it too.
Becki Gerdeman
Becki Gerdeman
22:27 25 Oct 22
We love our doggy door. The install was super quick and easy and it’s been a great product so far! Our dog got used to it really fast and loves the freedom she has now.
Kristina Kimball
Kristina Kimball
22:18 25 Oct 22
Best idea ever!! Our pet door is so nice in our sliding glass door. Thank you for the fast efficient service. Pet door products is easy to do business with, they measured, ordered and installed. I was able to train my dog to use the door with holding treats on both sides for a couple days.
Carmen Fitzgerald
Carmen Fitzgerald
16:06 27 Sep 22
Great product. Custom fit to our existing sliding frame. Our pups love the freedom of coming and going as they please.Thank you for the great product.And thank you Gabe for the clean installation.
Linsont Terrell
Linsont Terrell
15:16 01 Sep 22
The quality of the door is fantastic. We are very pleased. Gabe even called to check how things were going and gave me some great tips to help my dog acclimate to the door.
Barry Blake
Barry Blake
02:42 01 Sep 22
Gabe was nice to work with, and our new dog door looks great. We love that it's a full secure sliding door as opposed to an attachment. Excited to get our dog used to using it. 😄
Lorna Gillespie
Lorna Gillespie
21:15 31 Aug 22
I am very happy with my sliding door and custom doggy door in it. Gabe and his team made sure that everything was done right.
Olivia Pelton (Liv)
Olivia Pelton (Liv)
20:54 31 Aug 22
Great product! Having the doggy door has been great for our 10 month old dog. They were very responsive and always texted me back on checking the status of the door. Gabe called me to make sure I was satisfied with the install and making sure that our dog was getting used to it!
Madeline Collier
Madeline Collier
16:20 29 Aug 22
We love everything about our new pet door! Because the door was installed in our existing sliding glass–it saved us cost on having to expand our deck (and the headache of cutting a hole in our home!). From contact to quote to install–the guys at Pet Door Products were awesome. I’m convinced that everyone with sliding glass needs this dog door 👍🏼
Abby Johnson
Abby Johnson
03:22 29 Jul 22
Good work on the door. Good to work with.
DJ Hinckley
DJ Hinckley
20:51 28 Jul 22
We originally bought a patio pet dog door insert from Home Depot when we moved into our new home a few months ago. It leaked, let in bugs and was awful. Our window company recommended Pet Door Products and was put in touch with Gabriel. Gabriel came out when scheduled and gave us an estimate on a pet door that same day. With current supply chain issues he was upfront that it would take 6-8 weeks to come in and they would come out and install when they received it. We've had it for about a month and it is worth every penny! No more leaking air and bugs getting in and the door works the original way it was intended. We opted for the larger insert just in case we ever get a bigger dog and our Boston terriers have no problem going in and out. I would highly recommend. It takes a lot for me to write a review but this door is definitely worth it.
Jason Smith
Jason Smith
14:17 28 Jul 22
Love our pet door! So easy and convenient for our dog to use! Great quality product and kind staff to answer any questions I have. Highly recommend
Denise Jepperson
Denise Jepperson
14:00 28 Jul 22
Gabe was awesome and so were the installers. Professional, courteous and the product is great quality, glass, insert and all. The installers were even so kind as to try and fix the latch on my door that has been having issues staying locked. Above and beyond!
Megan Cross
Megan Cross
04:19 01 Jul 22
Reasonable price. Delivered what was promised on time. No hidden costs. Excellency customer service. 6 stars!!
Lynnette Yerbury
Lynnette Yerbury
02:23 01 Jul 22
The product and service for this company were amazing. We had a pet door insert previously and it really hurt your confidence trying to squeeze out the back door. Our new dog door is large enough for our golden doodle and all the humans can fit out the sliding door without having to turn sideways.
Kaysi Briggs
Kaysi Briggs
21:27 30 Jun 22
My daughter referred me to Pet Door after having one installed. Gabe was very helpful and helped me decide which door would work best for my situation. I ended up buying a wall mounted door, installed it last Saturday (I live in Southern Utah) and it was one of the best decisions. We have high winds in this area and the flap is durable and stays shut with the magnet. It even took my dogs a little bit to get used to actually pushing the door open instead of just breezing through it like the old dog door. Thanks Gabe!
Janae Chatterley
Janae Chatterley
20:16 30 Jun 22
Gabe was very efficient and booked me for a free bid very quickly! Just got my door put in last week and i love it!! Can’t say enough good things about this place.
Alicia Chatterley
Alicia Chatterley
22:30 29 Jun 22
We love our doggie door, the Salesman Gabe was very informative and kept us up to date on installation time!He also followed up afterwards on any installation issue.We definitely recommend Pet Door for your next doggie door!
Suzan Pino
Suzan Pino
20:19 01 Jun 22
Our dog loves it & makes our lives so much easier not having to worry about being gone and how she will be able to get out to potty. Thank you!
Michelle Norton
Michelle Norton
16:50 31 May 22
Great quality. Pet door is very sturdy locks and stays in place. Installation was great fast friendly service. I would highly recommend
David Nye
David Nye
16:27 31 May 22
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