Gabe was awesome and so were the installers. Professional, courteous and the product is great quality, glass, insert and all. The installers were even so kind as to try and fix the latch on my door that has been having issues staying locked. Above and beyond!
The product and service for this company were amazing. We had a pet door insert previously and it really hurt your confidence trying to squeeze out the back door. Our new dog door is large enough for our golden doodle and all the humans can fit out the sliding door without having to turn sideways.
My daughter referred me to Pet Door after having one installed. Gabe was very helpful and helped me decide which door would work best for my situation. I ended up buying a wall mounted door, installed it last Saturday (I live in Southern Utah) and it was one of the best decisions. We have high winds in this area and the flap is durable and stays shut with the magnet. It even took my dogs a little bit to get used to actually pushing the door open instead of just breezing through it like the old dog door. Thanks Gabe!
We love our doggie door, the Salesman Gabe was very informative and kept us up to date on installation time!He also followed up afterwards on any installation issue.We definitely recommend Pet Door for your next doggie door!
Our retro-fit sliding glass door with a dog door has been the solution for a long standing problem. We have four dogs ranging from 16 to 80 pounds that constantly want in and out of our backyard. Now they have the freedom to come and go as they need and want. The dog door has already shown its ability to stay closed during a storm. Yes, there is thermal loss. But we can mitigate that
Great product! This thing has allowed me to sleep again. My dog was constantly waking me up to let her out in the middle of the night. I was reluctant to get a doggy door because I hated how all the inserts for sliding glass doors would take up so much room in the doorway. With pet door products I get the doggy door and full walking space. In addition the sales rep Gabe was great to work with and install was quick.
Great product and great customer service! They came out and did all the measurements for us, the installation was handled by them and super seamless and our dogs are loving the new dog door! Would highly recommend.
Had a pet door installed in my sliding patio door today. Finally my St Bernard and I can both use the patio door. New install but looking at the quality I have no doubt it will last. Holds up to winds as well, something my old pet door couldn’t do very well. The customer service was great as they kept in contact with me and the glass installer since I ordered.
Pet Door Products really went the extra mile to make sure I was happy and taken care of. The customer service really made the experience. The products are great too. My pups couldn’t be more happy with their new entrance. It looks great! I would recommend using Pet Door Products.
We LOVE our pet door! And the process was so good. The salesman who visited us was very pleasant and professional, and the installation went smoothly. It looks great!Ruby the Beagle would still PREFER that we open the door for her if we're standing there, but goes in and out with no problemWe highly recommend PetDoors!
Gabe was very professional! Pricing was good and customer service was more than I could ask for! I have already recommended Gabe to several friends! It is nice to get some good service for a change with the whole world being as messed up as it is!Thanks Again Gabe! We need more people in this World like you!
Absolutely 💯 would reccomend. The installation was quick and the installers were very professional. Our dogs loves it! We would hands down reccomended springing the extra money to continue to have use of the sliding door. My grandparents bought a dog door inset and they do not have the accessibility we do.If your dog loves to be outside it is worthwhile to call and talk with them about your next steps
Wonderful customer service! They came out measured were very professional. Give us an install window met the deadline. Our dogs love it! They fit through the door and the door keeps the outside elements outside. Highly recommend.
We love our new dog door! I chose this company because of their great reviews, and they sure do live up to them. Great service from the salesman Brock to the installer.He was quick and very professional and friendly! Love this company!
We have 3 big dogs and had been looking for a dog door for awhile. We called Pet Door Products and they sent Gabe out within a few days to measure our door. Our dogs love being able to go out when they want. We should have bought one from them a long time ago. Everyone was very nice and helpful! Would definitely recommend them if you are looking for a dog door.
I called to ask for a quote and they sent a representative out to our house, he was very professional. My family has a unique situation at home and they worked with us in order to get the door installed... Everything on the worked great, it is solid and it let's no cold air in. It took a min for the animals to get used to it but now they use it all day, everyday!!!!
VERY happy with the new pet door! Installation was very quick (<30 min?). They pulled the old door out, took it out front to work on it, then brought it with new door in and put it back on the track. Awesome solution to needing a pet door in a sliding glass door.
Having a pet door is a true game changer. This one is expensive, but it seems to be pretty high quality. Looks good in our sliding door. Our experience working with the company was good. The installers were fast and good.
This was the perfect solution we were looking for. We didn’t want a hole in the wall and the insert we previously had didn’t allow the door to open very much. We’ve had it for a few weeks and are happy with it so far!
Gabe was professional and fast in getting everything processed. Once the door was ready the team was fast and courteous with getting it installed. The door is fabulous! Great quality! Well worth the price.
I’ve been having problems trying to figure out what pet door to get and how they work. I was able to talk with one of your salesmen Brock and not only did he have answers all my questions but with his kindness and knowledge helped me with the measuring process as well! Great company and great employees !
We have three doodles, one very large one fat and one medium small. They learned quickly how to use the door. Coolest part is the ability to add and take away magnets for strength of hold, we have 60+mph gusts regularly and the dog door holds strong without fail. Built well and installed in the promised timeline, no complaints as it’s made our life easier.
My experience with the agent and customer representatives from Pet Door products was awesome. They helped answer questions and concerns that I had and helped me feel great about installing one of their doors at my house. My dog has gotten used to using it and it has been extremely convenient for me! These guys are great, go to them if you’re looking to get a dog/pet door!
I’m so glad we found Pet Door Products. I’m just sad we didn’t find it sooner. The new door has been amazing. Our dog has the freedom to come in and out and we can still use the whole door to go in and out as well. But we can also lock the dog door if needed.We get crazy winds and the wind hasn’t budged the dog door once.Our installer was amazing as well. He was so quick and he even fixed the lock on our sliding glass door that has never worked!
We had a great experience with Pet Door Products. They came to give us a quote quickly and were within the time frame of delivery for the door. Install was quick and simple and they did all the work including a cleaning at the end. It has been amazing for our dogs and we can’t imagine going back!
The pet door was very good quality, delivered on time and installed quickly and painlessly. Everyone involved in the process was professional and easy to work with. Only note like most places right now is if you want a door order in advance because things take a little time to make so if you expect a new family member call a few weeks ahead of your new arrival.
It’s always been hit or miss with pet products especially big things like dog doors and I am very happy with choosing pet door products to get my dog door from. The customer service was awesome and very helpful. My salesman Gabe was super personable and made sure that everything was up to my standards before finalizing everything which I appreciated. I will definitely be purchasing from this company again.
I compared prices at other places and Pet Door Products beat out all QUALITY options in my area. I know the glass is top notch, not just from having experienced it for the last 5 months, but because i know where it is sourced from and know others with the same windows.Though i did have some complaints and worries, they resolved every single one in ways that i thought were more than fair. We've received many compliments on the new door (and it's a lot easier to open!) and have felt a difference in temperature to the attached room (in a good way).Finally, the pet door itself is definitely a step up. We originally had a pet door we bought off of Amazon and installed in our aluminum door at our old house, but that wasn't an option when we moved (The pet door inserts you can get for sliding doors are just gross and take away so much of your door width. Would have been an absolute last resort, thank goodness PDP had a better option..) What a difference the pet door makes, it's double layered and feels a lot more insulated (no more breeze when i put my hand by it), the magnets also keep the seal fairly well. Most importantly, Both our doggos and cat love it and use it ALL THE TIME and it is holding up extremely well. That said, i take comfort with their warranty program coupled with their amazing customer service.If you need a sliding glass door with a pet door, i can't think of a better option than PDP
We're very happy with our Pet Door Products doggie door! We considered the more traditional sliding door insert, but didn't like how much of the opening it occupied. Although the cost is considerably more than the inserts found at the local hardware store, the aesthetic and maintained usability are worth it, not to mention the convenience of being able to allow our pup to let himself in and out!
I was in the market for a pet door, my lab is getting older and I thought it might be time. I heard about Pet Door Products through a friend so I thought I would check them out. I can not express how happy I am with this company!! The customer service is AMAZING! The products is top of the line!! My sales Rep was AJ, and I will tell you what. when a sales rep cares so much about what they are selling, it totally gives you confidence in what you will be getting!! 10/10 recommend!!
Wonderful customer experience from the purchase to installation. Communication was clear during the whole process.The door itself is life changing. We used to have bugs crawl through the gap between our dog door and the sliding glass door. With the built in dog door in the glass, we have had zero issues with bugs. Not only that, but the flap is much more sturdy and durable than any other dog door we have used in the past.
Highly recommend getting this dog door! My husband and I went with the XL dog door. We have two dogs, one that is 100lbs and the other 12lbs. They’re both able to use door with no issues, and we no longer have to worry about any mishaps. We spoke to Aj and he was able to get us the best price after we had called a few other companies. Great customer service, and all around great experience!
I have been searching for good information about pet doors for a long time but everyone that I contacted either seemed disinterested in my business or didn't have the answers to the questions I had. That all changed today! When I called pet door products I was at my wits end but A.J. Jones was the breath of fresh air I needed. He was informative, straight forward, took time to listen to my needs and then followed through with contacting me back with more details. Would recommend 10/10 to anybody that has pet door needs. Thanks A.J., much appreciated!
Pet Door Products was very easy to work with. Our new dog door is great. We used to have the insert that took away half of the door opening. With the glass door insert we are able to use the entire door again. We had the product shipped. It was package very well and arrived quickly. Customer support helped when I had questions. It was easy to install the door myself after watching the videos on their website. I would highly recommend the company and their product.
We had such a great experience with PetDoor Products! They had a product representative, AJ, come out quickly after my initial phone call and answer all my questions. Their product is great and was delivered and installed ahead of the time they anticipated it coming in!!I would highly recommend them! We had at first looked at getting a sliding door for our dog at Lowe’s but I’m so glad I found PetDoor. They were less expensive and had a better product!
I can’t say enough how much we love our doggie door. From the first contact with customer service we were treated so well. All our questions were answered promptly. Quality is a 10. I would highly recommend this company. Yes my three golden retrievers love the door.
Definitely worth the money! The doggie door works great and looks amazing. It is much more energy efficient than the aluminum sliding door insert we were using. The dogs needed a little coaxing to get used to the new door because it seals tighter and requires a little more energy to open, but they both got the hang of it very quickly. (It's not hard to open, they're just small dogs.)
They did a fabulous job and the door looks awesome and works fabulously. I'm surprised at how well it keeps the cold air out. Highly recommend if you want a dog door built into the glass of your patio door.
Very responsive and they did quick, good work. It did take a bit longer to get the glass installed but that was due to all the crazy fires in Oregon. But they let me know that there was going to be delays and were great over at communication.The door itself is great and looks to be very sturdy. My cats have already figured out how to use it.
Had a great experience with this door company! If you are looking for cheap this is not the product for you. You would be better off with those flimsy pre-made panels from amazon that take up half of the doorway. This is a great solution if you want to keep the door size but still have a pet door. The door was custom made to my measurements and it fit perfectly. The videos on their website were easy to follow. I ended up not even taking the door off the track to install! Worked with AJ he was very responsive and answered all my questions. Only complaints were cost ($900 with shipping for an 8ft door) and the amount of time to get the completed product (4-6 weeks) for me it was totally worth it!
Pet door products is awesome! I love my dog door and so do my dogs. Text them for a quote and an awesome guy named Skyler helped me out. They came out looked at the door and finalized a price for me. They quickly had it made and it was installed in no time. The gentlemen that came to install it were very professional and very nice. Had a little issue about a month later, AJ and his warranty team were quick to get it fixed. They have been awesome!!!!
If you are shopping for this kind of item, you can’t do any better than going with AJ and Pet Door Products.Take the time to correctly measure your present glass, give the details to AJ, pay the bill and about 3 weeks later your door will arrive.The door is awesome but even better is having full use of the sliding glass door where the old panel dog-door was. No more squeezing through a 9inch slot to get to the patio.Not too many places make these doors and AJ was the best price of the ones I considered doing business with. Make sure you compare apples to apples to understand whose price is really the best.Good luck with your shopping.Dave
Pet Door Products is really great. Skylar was great to work with and answered all our questions before we placed our order and spent a great amount of time when he came to do the finally measurements to make sure any other questions we had were answered. We really love the new slider/dog door. Our installer, Jose, was great as well. Very professional and even cleaned our existing door after install. Great communication with everyone that we worked with. Ordered and delivered in the time we were told. We have already recommended them to friends. Thank you all!
Just got their doggy door and it’s the best thing I have bought. The money was well worth it the door is built good and keeps all wind or air out and the dogs love it. I have an older lab who has trouble moving around and she is able to get in and out of the door with no issues. The door is so well done and the service was awesome very nice people and Skyler was very knowledgeable and respectful. I would give 10 stars if I could and recommend 100%!!
Skylar and his team mate very knowledgeable and helpful with all of my questions. We have two large dogs who really needed a dog door installed in our sliding glass door. They did an excellent job. We’re really happy with it. We definitely feel we made the right choice choosing this company. They were very professional, fast, and efficient, along with great customer service! We would highly recommend them to anyone needing a dog door put in!
Very professional. I have two dogs that are constantly scratching at the door. We previously lived in San Francisco and had a bad experience with a flimsy dog door. I was impressed that they made the door into the glass. It’s very sturdy and doesn’t seem to let a lot of cold air in. Would recommend to anyone.
From the first call I made, Pet door products went above and beyond all expectations. The customer service received during purchase, production, shipping and my installation was incredible. Skyler led the process.The product arrived and I installed it the same day.It fit perfect.Our dogs started using it by the next afternoon.My family and our dogs love the product.
More pricey than some other options but we went for it - and glad that we did. After several months (and getting through winter) we just love that our golden retriever can easily come and go as she pleases, while the sliding door stays firmly SHUT - none of this 1/2 open business. The product is solid, the installation we paid for was solid and bottom line it’s hard to imagine not having it. Only complaint was a two week delay on delivery - had to press for updates. But all good - we’d recommend this option hands down.
I was so impressed! Their cost was competitive. Skyler was able to come to our home the same day I called. Which was so important for me, because I hate to wait.He was super friendly, and even rushed our order so we could get it a week early.Installation took about 20 minutes and the installation guy was professional.The doggie door flap, and the quality of the material seems top-notch. The 10-year warranty eases my mind on that part as well.Now my dog can sun bathe on our porch to his little hearts content.
AJ was great. When we called for a quote he showed up quickly and on time. He was knowledgeable and gave us great info on helping pick the right door. The quality of the door is great! It has made our life much easier and given our dogs the freedom they needed. Only giving 4 stars cause it took two weeks longer to install than was quoted. Otherwise it was a fantastic experience. We love it. Game changer.
I ordered a custom dog door and Pet Door Products had the best price by far! The door has worked great and it seems very sturdy and able to last constant use from our three dogs. They also warranty the door so if anything ever breaks it's covered. What more could you ask for? I am very satisfied!
We decided to install a dog door in our existing sliding glass door for our new puppy, and I love it. At first I considered getting just an insert door like you could find for sale at Petsmart for less (where you just insert it between your door frame and your regular sliding door), but decided to spend the extra and have the glass actually replaced with new glass and a built in door). This is so much nicer. It's worth the $$ if you are able. My in laws have just an insert on their door, and it's so flimsy in comparison, and shortens the opening of their door so much that it's hard to fit through while carrying anything. Finally having a door installed after the first couple months of constantly letting my dog in and out has been SO MUCH NICER, and he loves the freedom to come and go. The door looks great, the service was great, and the price was very competitive. I'm very glad I got the new pet door installed. We will use it for many, many years.
Fast and efficient install! They had the old out and new in, in no time at all. And they disposed of the old! Very professional and great customer service. Would definitely recommend, and will be using them for any future products.
I worked with AJ on my pet door. I was impressed with his prompt replies and thorough attention to detail. My dog has the freedom he needs and I have peace of mind with the quality and craftsmanship of the product! More than happy! I love that it functions like a normal door. So nice, safe and convenient!
Great service installing my door. The door seems to be excellent quality and pet door is very well insulated. Dog loves the door and is in and out all day. Service from salesmen AJ was excellent. He will take care of you and get everything right
Very responsive and polite through the whole process. Did not feel pressured into making a quick purchase, allowed me time to do research and compare costs/options. The product is wonderful, no issues with quality but I've only had it for about a month. Will update if needed.
I was recommended this company by a friend who had a pet door installed and I am glad I was. The consultation and measuring appointment was a breeze. The gentleman who came out was friendly and answered all of our questions. I felt the price was fair. The Turnaround time was fair. The installation was great. It took about 30 min to install the door. The two gentlemen who came to install were friendly and did a great job. It works great. Our dogs and cat use it all of the time to go out back. I am happy with the purchase.
I only have good things to say. The salesman that came to my house was polite and informative. I never felt pressured to make the purchase. The installer were quick and efficient and the door itself is excellent. Highly recommend!
This service and product literally changed my life. The communication was unbelievable and personalized and the product quality is exquisite. My dogs are both need and have anxiety and the ability to go in and out on their own has helped them so much. Thank you for the amazing product and business
Pet Door was awesome to work with! We purchased the insert from out of state and they coordinated working with a local company to get it installed. The whole process went smoothly and I would do it again, if ever needed. 5 stars for this company! Thank you Pet Door Products!
Pet Door Products and Advanced Windows were super great to work with. AJ gave me a great, competitive quote and was prompt with my texts and questions. Brad and Jake installed the french doors and window panel, they were on time, worked hard and efficiently and got it done way quicker than expected. Brad was super awesome and knowledgeable and answered all my questions. There was a bit of a mixup with my hardware when my door was manufactured, but bringing it up to them wasn't a problem and they got the hardware I initially wanted on order and en route for the swap out. Would definitely recommend, and I will do business with them again for my window needs.